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Data Deletion Instructions

Last Updated: July 18, 2026

SparkBooks, operated by UltimaSpark Agency, respects your right to control your personal and business data. This page explains how you can request the deletion of your data from our systems.

What Data We Delete

Upon a verified deletion request, we will permanently delete:

  • Your business/tenant account and profile information
  • Your product catalog and inventory records
  • Your WhatsApp message history and any stored voice recordings
  • Your ledger entries (sales and expense records)
  • Your billing and subscription records, except where retention is legally required (see below)
  • Your authentication account with our identity provider, Clerk

How to Request Deletion

You can request deletion of your data through either of the following methods:

Option 1: In-App Request

Go to Dashboard → Settings and select “Request Account Deletion,” or contact our support team directly through the dashboard.

Option 2: Email Request

Send an email to ultimasparkbooks@gmail.com with the subject line “Data Deletion Request,” including:

  • The business name associated with your SparkBooks account
  • The WhatsApp number registered to your account
  • The email address used to sign in

We will verify your identity before processing the request to protect against unauthorized deletion attempts.

Processing Time

We will process verified deletion requests within 30 days. You will receive a confirmation email once deletion is complete.

Legal and Financial Record Exceptions

In limited cases, we may be required to retain certain transaction and billing records (such as payment history) for a legally mandated period, even after a deletion request, to comply with tax, accounting, or anti-fraud regulations. Where this applies, we will delete all data not subject to such requirements and inform you of what is retained and why.

Deletion via Meta / WhatsApp

If you wish to stop SparkBooks from receiving your WhatsApp messages without deleting your full account, you can simply stop messaging our SparkBooks WhatsApp number at any time. This will not automatically delete your existing stored data — for full deletion, please follow the request process above.

Contact Us

UltimaSpark Agency
Email: ultimasparkbooks@gmail.com